FAQ

All orders placed after 12:00PM EST will be processed the next business day.

What is the warranty on obturation devices ( Alpha / Beta / Beta Mini) and its repair parts?
All units have 1 year warranty from the purchase date and all repair parts have a 3-month warranty.

Are the Spartan MTS, Spartan Wave, and the older Spartan EIE compatible with B&L A-type ultrasonic devices? Yes

Are the B&L Obturation Needles compatible with the Obtura 2? No

What is the warranty on the lithium batteries? The warranty on batteries is 6-months. After the first 6-months, lithium-ion batteries’ life is reduced and continues to reduce. So, it is recommended that customers replace their batteries after 2 years for optimal battery usage.

Are the bendable jigs for ultrasonic jetips autoclaveable? Yes

What is the ideal sterilization temperature and time for B&L taper pluggers? We recommend plugger sterilization at 130-134 C for 5 minutes by autoclave. Should the plugger be stained with a sealer, clean with gauze and alcohol immediately.

What are Type A Compatible Units: Satelac: P5 Satelac, Dentsply, Ultra Piezo Booster (not the Dentsply Caritron), Suprasson

Tulsa: Pro-Ultra

Spartan: EIE Analytic, MTS-1, Spartan Wave

Sybron: Analytic Mini-Endo

NSK: Brasseler Varios

Vista Dental: Pilot

Our tips do NOT fit on Enac (e.g. OSADA)


Does B&L manufacture the Obtura gun? No, only the Maxpack (Alpha)


Do B&L Pluggers work on System B? B&L no-shape pluggers work best on System B vs. the 6-slotted


Are Kimtrac wings autoclaveable? Yes, below 134 Celsius.


What material are the CKFiles made out of? Steel alloy